Training, Programs & Development

Dealing with Difficult People Live Webinar

June 25, 2018
12:00-1:00pm MT
Event Type: 
Training & Professional Development
Contact:, Toll Free: 877-270-9776

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Participants will also learn how to change their interactions with difficult people in order to influence their behaviour, resulting in more positive outcomes.

Registration fee: $32.00 (early bird rate until June 11, 2018)

To register or to get more info click here.